Guests staying at a Parkdean Resorts vacation park declare they’ve been left unable to use the bathrooms due to a water outage over the weekend.
The Cresswell Towers property in Northumberland has been affected by problems since Saturday afternoon, which has meant no washing up – and subsequently no meals or drinks served in the restaurant – or use of the showers.
Parkdean Resorts have apologised for the scenario. The Impartial understands that the difficulty is expounded to water provide to the park – which the firm says is out of their management.
Lorraine Lowrey, who has been staying at the site as a part of a gaggle of 5 adults and two kids, informed Newcastle’s Evening Chronicle that the problems have “completely ruined” the vacation.
“It’s the faculty holidays, the youngsters are upset, we are able to’t get a bathe after we’ve been on the seashore. You can’t wash the dishes, you may’t prepare dinner, there’s no meals on site,” she added.
In accordance to Ms Lowrey, company had been “going mad” at reception, and she or he additionally complained that she didn’t obtain any advance warning of the points after a employees member apparently informed her that the problems had been occurring all of final week – one thing which Parkdean Resorts denies.
A spokesperson for Cresswell Towers vacation park informed The Impartial: “Sadly for causes out of our management, we now have skilled a water outage at the park. We’re doing all the things we are able to to resolve the scenario as rapidly as potential.
“We’ve apologised to company for the inconvenience, offering free bottled water in addition to gestures of goodwill.”
Parkdean Resorts was based in 2015 and is the UK’s largest vacation park operator, with 66 websites throughout England, Scotland and Wales. Final yr, the agency introduced that £140 million was being spent on new lodging, new and upgraded actions and amenities, and putting in park-wide Wi-Fi.